For owners, landlords & small property managers
Your tenant taps a link and starts a chat — no app, no login. FixPoint asks the right questions, collects the photos, rates the urgency, and turns it into a contractor-ready brief at its own shareable link. You just approve and dispatch — no phone tag, no chasing photos.
Built for 10–100 units · Up in two minutes · No tenant app
Appliance · 123 Oak St · 2B
Refrigerator leaking water
Water pooling under the refrigerator and spreading across the kitchen floor. Tenant reports it's coming from the back of the unit and keeps returning.
Photos · 3 attached
The bottleneck
Requests arrive with zero context. You interrogate the tenant for details, guess the urgency, and relay it all to a vendor who calls back with more questions. FixPoint does the gathering — so the first time you look, it's already a decision.
How it works for you
They open your link and describe the problem by voice or a few taps. No app, no login, no call to you.
It reads the photos for model numbers and damage, strips the noise, and rates urgency green, amber, or red.
A contractor-ready brief lands in your inbox, with the full chat thread behind it. Read the back-and-forth, ask a follow-up, then send it to your vendor.
FixPoint Tickets
Tickets are FixPoint for everyone else — renters whose building isn't on it, homeowners, anyone who needs one thing fixed. No account, no property, nothing to set up. Paste one link anywhere you ask for help, and every pro who responds gets a private conversation with you.
Fridge leaking water — need a repair quote
Responding · 3 · each private
Mike AlvarezAce Appliance Repair
2:38pmSam K.Reliable Repair Co.
1hQuickFix ProsSpam
RemovedResponders never see each other — or each other's prices
Who it's for
10–100 units
Independent landlords who manage their own buildings.
Small PMCs
Property managers juggling tenants and a vendor rolodex.
Any contractor
TaskRabbit, Yelp, or your trusted plumber — they just open a link.
Add a property, post the tenant link, and the next “something's broken” arrives already triaged.